Welcome to Stewart Veterinary Group

Dear Valued Clients and Families,

There’s no doubt that the coronavirus (COVID-19) is creating challenges for all of us, both personally and professionally. First and foremost, we hope that you, your family and your pet(s) are remaining safe and healthy. We are writing to keep you informed of our recommendations as well as the steps we are taking to continue offering the care your pets need while providing you and our associates a safe environment.

We always keep our hospital clean and disinfected, and we have increased both the frequency and scope of these cleanings in accordance with CDC recommendations to help ensure both our clients and associates are kept safe. Similarly, handwashing hygiene is critically important in a hospital, a step we continue to emphasize to staff and clients. As always, we provide options for hand cleaning for clients and associates, and we work closely with our teams to ensure that anyone who is not feeling well understands that we support them staying home.

What do I do if I have been exposed to the coronavirus while my pet needs care?

In order to help us continue to serve pets in need, we ask that clients who have recently traveled to a high-risk country, had any exposure to symptomatic or confirmed positive cases, or confirmed positive themselves not bring their pets in the hospital unless they are having a medical emergency.

If your pet is due for routine care (annual exams, vaccines, dental cleanings, nail trims, or any other non-urgent appointments), please call us to discuss rescheduling to a later time. If it is determined that your appointment cannot be rescheduled for medical reasons, and your appointment is necessary, we ask that you have a healthy family member or friend bring your pet to the visit.

We have implemented a curbside concierge appointment protocol. Details can be read by clicking the link below:

Curbside Concierge Appointment Protocol

I have not been exposed and my pet is scheduled for a visit or is sick.

If your pet is sick or scheduled for routine care, we are open and fully operational. We recommend you follow these simple steps:

You May call us from the parking lot to check in. If you do come in Please maintain distance between you and other clients and pets.
After checking in at reception, you are welcome to wait in your car. We can text or call you when we are ready to see your pet.
Limit the number of people who accompany each pet to the hospital.
If you need to pick up food or medications for your pet, please call and we can arrange shipping of any food or prescriptions directly to your home (Home Delivery) or we offer curbside pick up of refills as long as we have working credit card on file. We also offer a refill email through our website; feel free to take a picture of the medication or food and send it to us refills@stewartvet.com.
Use a hand sanitizer or the client restrooms to wash hands.

At SVG, we have various ways to help care for your pets without a trip or call to the hospital at this time:

Text Messaging: You can reply to texts from our Ezyvet software. Texting is only available during operating hours, and response times vary by hospital.

Email: You May send us an email with questions, keeping in mind that response time may be a bit delayed. Use info@stewartvet.com.

We know many of our clients consider their pets members of the family and, as such, are concerned about the health of ALL family members. When it comes to the health of your pet, your veterinarian is your best resource! Here is what you should know about COVID-19 and pets:

What is the coronavirus impact on pet health? Can dogs or cats get COVID-19?
Based on what we know currently, there is limited evidence to support any risk of COVID-19 to your pet and no evidence that you are at risk from your pet.

What if my pet’s not feeling well or is showing signs of flu-like illness?
If your pet shows any signs of illness, such as coughing, sneezing or lethargy, call us immediately and keep them indoors to prevent further spread. Signs of illness in dogs and cats are usually associated with various common viral and bacterial infections (kennel cough, canine flu, etc.) that are neither coronaviruses nor transmissible to people.

Should my pet wear a mask?
No. There’s no scientific evidence that face masks protect pets from infectious diseases or air pollutants, and masks have the potential to be unnecessarily scary or uncomfortable for pets.

Should I get my pet tested for COVID-19?
At this time, testing pets for COVID-19 is unwarranted, as there is currently no indication that apparently healthy and unexposed pets should be tested for the virus.

Where can I get more information on COVID-19?
You can get the latest information from reputable sources such as:

U.S. Centers for Disease Control and Prevention (CDC): About coronavirus Disease 2019 (COVID-19)
World Small Animal Veterinary Association: Coronavirus & Companion Animals Advice
World Organization for Animal Health (OIE): Questions and Answers on the 2019 Coronavirus Disease (COVID-19)

Please rest assured that SVG is monitoring the situation closely and that we will continue to consult and seek input from internal and external experts to provide the best guidance and advice for you, our valued clients. Do not hesitate to contact us if you have questions or concerns. (310)207-0651, info@stewartvet.com

Stewart Veterinary Group is a Los Angeles based general practice equipped to perform x-rays, dentistry, ultrasound, and general surgery. We also perform an array of day to day services which include annual physical examinations, vaccines, new puppy or kitten checks, as well as health certificates for national and international travel.

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“We’ve been with Dr. Moller for several years now. He is knowledgeable and professional and he’s genuinely concerned about our pets. Now he’s even closer to us with the new office, YAY!”

Valery T.

“Dr. Moller did an amazing job with Fergus, our very nervous cat! He was able to calm him down and get the vaccinations needed. Thank you Dr. Moller!”

Robert M.

“Dr. Moller has always gone above and beyond for the care of our family’s pets for years. The staff are equally friendly and caring. I always know my pets will get the best care possible.”

Martin H.

“I was exceptionally pleased with the office and staff of Dr. Moller. Everyone was professional and friendly. Dr Moller took time to explain things about conditions for which we should be observant.”

Nancy D.

“They are so kind to my dog and do everything to make his visits quick and painless. I would recommend anyone to bring their pet to Dr. Moller and his great staff!”

Aja S.

“The entire staff, from reception to vet techs to docs, are compassionate and friendly. I know my “boys” are in good hands! You guys take such great care of all my pooches!”

Carter P.

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You can reach Stewart Veterinary Group by phone 310-207-0651, email info@stewartvet.com or simply fill out the form below:

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